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Returns & Exchanges

Due to state and federal regulations regarding the sale of alcohol, we are unable to accept returns or exchanges on any beer, wine, or spirit products once they have been delivered. If your order was damaged during transit or contains incorrect items, please contact our support team within 48 hours of delivery for a resolution.

Return Process

  • 1.
    Inspect Your Delivery

    Carefully examine your package upon arrival to ensure all items are present and the glass bottles or cans are intact and free from leaks.

  • 2.
    Document Damages

    If you discover any broken items, take clear photographs of the damaged product and the shipping box to help us expedite your claim.

  • 3.
    Contact Customer Support

    Email our team at [email protected] with your order number and the photos of the damage to initiate a replacement or credit request.

  • 4.
    Resolution Processing

    Once your claim is reviewed, we will arrange for a replacement shipment of the damaged items or issue a store credit at no additional cost to you.